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The Delafield Library is seeking an individual for the position of Circulation Associate. This part-time position (approximately 14-20 hours/week) will report directly to the Head of Circulation. The following is the required available schedule:
1:00 pm-4:30 pm Mondays
9:30 am-1:00 pm Tuesdays
1:00 pm-4:30 pm Wednesdays
1:00 pm-4:30 pm Thursdays
Weekends required on a rotating basis
Duties and Responsibilities include the following:
Circulation duties:
•Performs circulation desk procedures; checking in and checking out materials, registering patrons, preparing Library cards, maintaining patron records, collecting fines, registering patrons for programs using online software and reserving study rooms using online calendar
•Assists patrons with holds, renewals, account questions, locating materials, basic computer assistance and basic reference questions
•Assists patrons with electronic resources, library materials, and reference resources
•Provides basic technological troubleshooting for patrons
•Provides reader’s advisory services to patrons
•Adheres to and communicates Library policies and procedures
Knowledge and Abilities:
•Display superb customer service skills with patrons
•Ability to maintain and foster cooperative and courteous working relationships with the public, peers and supervisors
•Ability to maintain confidentiality and privacy of patron information
•Ability to use both print and digital resources to help patrons
•Demonstrates flexibility and teamwork
•Willingness to continually learn and use new technology
•Ability to work independently, organize and prioritize tasks, respond to varied/changing work demands and make decisions as required
•Ability to interact pleasantly, constructively and cooperatively with Library patrons and staff
•Excellent communication skills, both oral and written
•Must be proficient with Microsoft Office products
Physical Demands of the Position:
Employee must be able to:
•Sit, stand, walk, climb, stoop, bend, twist and reach
•Talk and hear; use the telephone
•Have far vision at 20 feet or further; have near vision at 20 inches or less
•Lift and carry 50 pounds or less
•Handle processing, picking up and shelving books
•Push and pull objects weighing 60 to 80 pounds on wheels
Education and Experience:
•Some college and/or advanced coursework preferred
•Emphasis placed on previous Library experience
•3 years+ of customer service experience required
Starting pay is $15.00/hour. If interested, please submit resume and letter of interest to Head of Circulation Beth North at [email protected] before 5:00 pm on Friday June 7, 2024. |
