Please join us for the 2022 SSCS Conference on Thursday, May 26 at the Waunakee Public Library! Our conference theme this year is "Live Well, Serve Well: Rediscovering Your Passion for Service." We are mindful of the struggles and stresses that library staff have dealt with over the past two years, and I can't wait to see how other libraries are staying energized and passionate about serving their communities! I'm looking forward to learning new service models and getting fresh, new ideas from our wider Wisconsin library community!

Resilience in Times of Stress presented by Bob McGrath

Bob McGrath, Psy D, ABPP is a licensed psychologist who provided Mind/Body Wellness Services at University Health Services of UW-Madison. Bob has expertise in health psychology, positive psychology, authentic happiness, mind/body wellness and stress management. 

Other presentation topics include home delivery, book challenges, compassion resilience toolkit, customer service strategies and more!







9:00-9:15 Welcome and opening remarks from WLA President Nyama Reed

9:15-10:15 Keynote address; Living with Vitality in Times of Stress by Bob McGrath of UW-Madison

Bob McGrath, Psy D, ABPP is a licensed psychologist who provided Mind/Body Wellness Services at University Health Services. Bob has expertise in health psychology, positive psychology, authentic happiness, mind/body wellness and stress management.
This talk reviews pathways for living a happy, healthy, and meaningful life, including discussion of healthy relationships, gratitude, mindfulness, meditation, and nature therapy.

10:15-10:30 Break

10:30-11:30 Compassion Resilience: Learning to Be Kind to Yourself and Others, presented by Rene Bue from Hedburg Public Library and Jeni Schomber from Beloit Public Library

Learn about Compassion Resilience and how it can help you develop a strong set of skills to manage expectations, set professional and personal boundaries, build effective coworker relationships, and practice real-time and ongoing self-care.
Jeni Schomber is Head of Library Services at Beloit Public Library. She hires and trains new employees, and provides and facilitates on-going professional development opportunities for the entire staff. When she doesn’t have a book in her hand, you can find her walking the dog, or biking with her husband.
René Bue is the Inclusive Services Consultant for Arrowhead Library System.  Doing diversity, inclusion, and compassion resilience work is her passion.  When not at work, you can find her outside digging in the dirt, hiking, or just enjoying nature.

11:30-12:30 Lunch, with yard games and the Cornhole Challenge!

Win a chance at a free one-year WLA membership (or membership renewal) in a high-stakes "cornament"!  Beat the dynamic duo of WLA President Nyama Reed and WLA Executive Director Laura Sauser and you and your partner will be entered into a drawing for a free membership!

12:30-1:30 Library Anywhere: Library Home Delivery Services, presented by Jessica Graminske from Beloit Public Library and Elizabeth Clauss and Sarah Ottosen from Waunakee Public Library

Learn how two different libraries started Home Delivery programs at their library and how they have adjusted and sustained their services throughout the pandemic. Home delivery services allow libraries to provide library materials to patrons even when they can’t physically visit the library, while also providing a social connection with the volunteers or staff members that make the delivery.

1:30-2:30 Handling Book Challenges, presented virtually by Dawn Waczak from La Crosse Public Library

With almost 20 years in librarianship, Dawn Wacek has eliminated barriers to access in urban and rural libraries. She has helped create fine reduction programs and developed diverse collections and equitable policies in both youth services and managerial roles.   Dawn now serves as the Deputy Library Director of the La Crosse Public Library, where she is working on continuing to improve equitable services, enhance community relationships and further develop collections and programs to better connect all users to their library.

2:30-2:45 Break

2:45-3:45 Panel discussion with SSCS Board

Join the SSCS board to discuss positive changes or practices that we’ve implemented in our libraries since COVID and why we’ll keep using these new service models. We also encourage attendees to share how their libraries have improved services in the past two years!
A virtual presentation of Providing Great Customer Service (During a Pandemic) by Jamie Mactzak, from WVLS will also be available for viewing in-person and a link to her talk will be provided after the conference.
3:45-4:00 Paralibrarian award, door prizes, and closing remarks with Laura Sauser, WLA Executive Director